- #Hp laserjet m2727 stuck booting for free
- #Hp laserjet m2727 stuck booting serial number
- #Hp laserjet m2727 stuck booting pro
- #Hp laserjet m2727 stuck booting series
Scanner Resolution Optical: Up to 1200 dpiĮnhanced: Up to 19,200 dpi Optical: Up to 1200 dpi Processor 500 MHz Freescale Coldfire V5X processor 450 MHz Motorola Coldfire V5eīlack Scan Speed Up to 26 ppm Up to 3 ppmĬolor Scan Speed Up to 15 ppm Up to 3 ppm Print Technology HP FastRes 1200 REt, HP FastRes, HP ProRes 1200, HP TrueRes Support Model Express Exchange Only Return to Bench (Repair)įunctions Print, duplex, copy, scan, fax Print, duplex, copy, scan, faxīlack Print Speed Up to 26 ppm Up to 27 ppmīlack Print Resolution Up to 600 x 600 x 2 dpi Up to 1200 x 1200 dpiĭuplex Printing Automatic (standard) Automatic (standard)ĭisplay 2-line LCD (text) 2.5-in LCD (text) Product Comparison Chart (Quick Reference for Level 2 Support) (One Year for either of the above listed products.) NOTE: NEW products shipped to customers will retain the entire new product warranty. The new unit will, however, be covered by standard 1 year warranty and this Service Advisory.) (HP cannot guarantee replacement M2727 will not again fail for same reason. Replace the defective unit with a NEW HP LaserJet M2727.
#Hp laserjet m2727 stuck booting pro
Replace the defective unit with a NEW HP LaserJet Pro M1536 MFP (monochrome). Offer the customer one of the following options: Troubleshooting for Level 2 Agents - Customer Satisfaction ONLYįor customers that have products that exhibit the symptoms listed above, HP will replace the product with a new one. RESOLUTION (Level 2 - Customer Satisfaction) ONLY Level 2 Agents – Present the below options to the customer. If so, and the failing printer exhibits one of the above mentioned symptoms, follow your regional process to elevate the case for product replacement. Level 1 Agents – Do your best to determine if the failing printer is within or near 2 years from date of purchase. HP is extending the 1 year Formatter and Scanner Sub Assembly warranties to 2 years from date of purchase. If the error condition is still not resolved then proceed to the Scope section below. In the case of this Service Advisory, the error is due to a bad formatter board that causes the scanner motor to prematurely stop working and triggering either a Scanner Error 5 or 8. On a normal working unit, these error messages may appear after the useful life of the scanner has been exceeded (up to 15k jobs from the flatbed). The Scanner must be able to find ‘home’ (calibration label) before and after Scan/Copy jobs or one of the above errors will be displayed. Scanner Error 8 – Scanner unable to find Calibration Label after Copy or Scan Job. Scanner Error 5 - Scanner unable to find Calibration Label prior to Copy or Scan Job. If the device is able to boot, Scanner failure will exhibit one of the following symptoms: Upon power up, the device may exhibit one or more of the following symptoms:įormatter problems may also lead to Scanner failure. Formatter failures will fall into one of the two following categories: The screening process is not perfect and some defective boards may continue to be installed in new and refurbished units. HP is currently screening new and refurbished formatter boards in hopes of catching the bad ones. HP has an ongoing issue with M2727 formatter board failures that may affect ANY unit (NEW, REFURBISHED, or previously REPAIRED). LJ M2727nfs, CB533A Not Applicable Not Applicable LJ M2727, CB532A Not Applicable Not Applicable
#Hp laserjet m2727 stuck booting serial number
Products Affected Product Number(s) Affected Starting Serial Number Ending Serial Number
#Hp laserjet m2727 stuck booting series
HP LaserJet M2727 MFP series - Blank display, Display hangs, Control Panel not Responding, Hangs when Initializing, Scanner Error 5 or Scanner Error 8 SUPPORT COMMUNICATION - SERVICE ACTION ADVISORY
#Hp laserjet m2727 stuck booting for free
Now is new service note on LaserJet M2727nf/nfs - for free exchanged unit in Hp service:
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